Frequently Asked Questions

Frequently Asked Questions

Product

The MicroJib is unique with its Pan + Tilt functionality which let you change your GoPro’s perspective while filming. It can function like a standard pole mount but gives you the flexibility to pan or tilt the camera as you need it.
The MicroJib is built to be completely mechanical. Nothing electrical about it. Simply turn the handle at the bottom while holding the shaft and your GoPro will smoothly rotate.
Unfortunately no, It is water resistant however and is safe to use around water. Getting it wet will not be a problem, however submerging it in water can lead to product damage.
The MicroJib is 16.5 inches (42cm) collapsed and 33.5 inches (85cm) extended.
The MicroJib is built to be completely mechanical. Nothing electrical about it. Simply turn the handle at the bottom while holding the shaft and your GoPro will smoothly rotate.
Unfortunately no, It is water resistant however and is safe to use around water. Getting it wet will not be a problem, however submerging it in water can lead to product damage.
The MicroJib is 16.5 inches (42cm) collapsed and 33.5 inches (85cm) extended.

Shipping, Returns & Warranty

As of right now the MicroJib is shipping any where in the world!
We provide free shipping to all US states and  a flat rate $16 international shipping.
All international buyers will need to pay for any necessary customs fees and VAT taxes associated with importing a good to your country of residence. We will not be able to refund any of these fees to the buyer.
Almost all US orders are 2-3 day priority shipped. So expect your package 2-4 days after the order date!
Almost all US orders are 2-3 day priority shipped. So expect your package 2-4 days after the order date!
International shipping time is extremely varied (7-20 days) depending on what country your located in. Canada is generally less than 10 days. Europe is generally less than 14 days. and asia is typically 2+ weeks. We recommend using priority shipping if in a rush!
Each MicroJib comes with a 30-day money back guarantee* and a 90-day limited warranty for replacements of faulty MicroJibs. *international buyers must pay for shipping on all returns
Because of they high cost of shipping internationally shipping costs for all returns and replacements must be paid for by the customer.

General Questions

Please visit MicroJib.com/learn for all setup and tutorial information.
If you have reason to believe your MicroJib is not working properly you can visit MicroJib.com/troubleshooting to address your problem!
Unfortunately we can not guarantee any shipping delivery times. We ship products the same business day, if not the day after. After that our shipping carrier will make sure the product gets to your door. As problems to arise with shipping carriers that are out of or control we can not guarantee delivery dates. Please look under the shipping questions for estimated delivery times. Thanks for your patience